DEMO-SHOP
Orders will not be processed and shipped.
Free shipping on all orders over 100€
30 days return right

Shipping information

We ship to EU countries with DHL, except for Italy and Sweden, parcels are shipped to these 2 countries with UPS.

Deliveries are made within Germany and in the following countries: All EU countries.
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland , Italia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom

Kaffeeversand_in_Deutschland Shipment in the EU Countries (DHL)

The minimum order value for orders outside Germany is € 50,00.
The minimum order value for orders in the EU countries is € 50,00.

Free shipping on all orders over € 100,00.
Free shipping on all orders in the EU countries over € 100,00.

Info: If the value of the goods falls below € 100 due to returns, the shipping costs will be charged.
Info: If the value of the goods falls below 100 euros due to returns, the shipping costs will be charged.

For orders with a value of goods up to € 99,99 to the EU the following shipping costs apply up to 30kg weight of goods:
For order value up to € 99,99 in the EU countries the following shipping costs apply per 30kg weight:

 

Kaffeeversand_in_Schweiz  Shipping to Switzerland (DHL)

The basic price for a package for Switzerland is 11.70 Euro.
From 2 kg the price increases by 1.50 Euro per kg.
We send a maximum of 28 KG in one package.
Minimum order value 50.00 € 
Delivery time: 2-4 days

 

Kaffeeversand_in_Deutschland  Shipping to Norway (DHL)

The basic price for a package for Norway is 12.50 euros.
From 2 kg the price increases by 1,80 Euro per kg.
We send a maximum of 28 KG in one package.
Minimum order value 50.00 € 
Delivery time: 4-5 days

 

Dispatch conditions

Dispatch costs (inclusive of legally applicable VAT)

*We do not ship to the islands of Spain and DOM-TOM.

Delivery periods

The standard delivery time within Europe is on average 2-5 days. The table below shows the transit times for your country. (in case an advance payment has been agreed upon, after the payment authorisation). Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Country Standard Package Term (working days) Local Delivery Provider Shipping fee
Austria 2-3 DHL  6,50 €
Belgium 2-3 DHL  6,90 €
Bulgaria 4-5 DHL  9,90 €
Croatia 2-3 DHL  9,90 €
Czeck Republic 2-3 DHL  8,90 €
Denmark 2-3 DHL  6,90 €
Estonia 4-6 DHL  9,90 €
Finland 10-12 DHL  7,90 €
France ** 3-4   Please visit our French Café Expresso Shop DHL  
Germany 1-3   Please visit our German Espresso Shop DHL Paket  
Greece 6-8 DHL  9,90 € 
Hungary 3-4 DHL  8,90 €
Ireland 3-4 DHL  9,90 €
Italy 3-4   Please visit our Italian Espresso Caffè Shop UPS  
Latvia 3-5 DHL  9,90 €
Lithuania 4-5 DHL  9,90 €
Luxembourg 2-3 DHL  8,90 €
Malta 4-6 DHL  9,90 €
Netherlands 2-3 DHL  6,90 €
Poland 2-3 DHL  8,90 €
Portugal 4-5 DHL  9,90 €
Romania 3-4 DHL  9,90 €
Slovakia 3-4 DHL  8,90 €
Slovenia 3-4 DHL  8,90 €
Spain * 4-5  Please visit our Spanish Cafe Expresso Shop DHL  
Sweden 3-5   Please visit our Swedish Espresso Kaffe Shop UPS  
United Kingdom 3-5  Please visit our UK Espresso Coffee Shop DHL  

* No shipment to Canary Islands
** No shipment to French overseas departments and territories (DOM-TOM)

 

Corporate customers

Corporate customers from EU countries can order VAT-free by giving your VAT identification number.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.


Worldwide-Delivery

• Minimum order 150,00 Euro. 
• Return at customer's own expense. 
• Delivery time may be extended at this time due to the pandemic. 
• We accept PayPal and credit cards (VISA, Mastercard and American Express). 
• Please use the contact form below to send us your address and the items you would like to order.

 

Informations on potential customs fees and duties

When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country.
These charges will typically be due once the shipped goods arrive at the country of destination and are not included in the product price or shipping and handling cost.
They are the buyer’s responsibility as we are only charging the transportation fee for your order.
We do not have any responsibility on these additional charges that may apply.
You may check with your country’s customs office to determine if there will be additional costs.

The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products.
If a product is seized and destroyed by the customs, we will not be responsible for the losses, product, or shipping refunds.

If you refuse the shipment because of these charges, or if an order is rejected by customs due to item restrictions, or if the order is returned because the local post is unable to locate your address,(…) we can refund you for the cost of the products (which does not include any shipping or return shipping fees) once the package is returned and processed by our warehouse.
Please note that packages returned by customs can sometimes take a very long time to return.

Country DHL Premium Basic Price DHL Packet Price per kilo Delivery time working days Max. weight in kg Delivery organization
Albania 12,50 € 1,75 € 6-8 20 Posta shqipatre
Andorra 10,50 € 0,60 € 4-7 30 Coliposte
Argentina 35,30 € 7,80 € 7-10 20 Correo Argentino
Armenia 29,70 € 5,50 € 10-13 20 Haypost - Armenian Postal Service
Azerbaijan 29,70 € 5,50 € 8 31,5 Azarpoçt
Australia 35,30 € 13,00 € 7-9 30 Australian Postal
Bahrain 29,70 € 5,50 € 6-8 30 Bahrain Post
Bangladesh 29,70 € 5,50 € 10-15 20 Bangladesh Post Office
Barbados 35,30 € 7,80 € 6-10 20 Barbados Postal Service
Belarus 12,50 € 1,75 € 4-7 30 Belpochta
Belize 35,30 € 7,80 € 8-13 25 Belize Postal Service
Bhutan 29,70 € 5,50 € 8-10 30 Bhutan Post
Bosnia and Herzegovina 12,50 € 1,75 € 5-7 20 JP BH POŠTA /POŠTE SRPSKE /
Hrvatska posta d.o.o. Mostar
Brazil 29,70 € 7,80 € 9-12 30 CORREIOS
Brunei Darussalam 29,70 € 5,50 € 6-8 30 Brunei Postal Services
Cambodia 29,70 € 5,50 € 8-10 31,5 Direction des postes, Cambodia
Canada 29,70 € 7,55 € 5-7 30 Canada Post
Chile 35,30 € 11,70 € 6-8 30 Correos de Chile
China/ Hong Kong 29,70 € 6,00 € 8-11 30 China Post/ Hong Kong Post
Cook Islands 35,30 € 7,80 € 6-8 30 Cook Islands Post
Costa Rica 35,30 € 7,80 € 6-8 30 Correos de Costa Rica
Dominica 35,30 € 7,80 € 10-12 20 General Post Office, Dominica
Ecuador 35,30 € 7,80 € 15 30 Correos del Ecuador
El Salvador 35,30 € 7,80 € 8-10 20 Correos de El Salvador
Fiji 35,30 € 7,80 € 10-12 20 Post Fiji
Grenada 35,30 € 7,80 € 11-15 20 Grenada Postal Corporation
Guyana 35,30 € 7,80 € 8-15 20 Guyana Post Office Corporation
Iceland 12,50 € 1,75 € 4-6 31,5 Íslandspóstur hf
India 29,70 € 5,50 € 8-10 20 India Post
Indonesia 29,70 € 5,50 € 8-10 30 Pos Indonesia
Israel 25,30 € 2,60 € 12-16 20 Israel Post
Jamaica 35,30 € 7,80 € 8-10 20 Jamaica Post
Japan 29,70 € 8,40 € 8 30 Japan Post
Jordan 29,70 € 5,50 € 10 31,5 Jordan Post
Kiribati 35,30 € 7,80 € 10-15 30 Postal Division, Kiribati
Korea, South 29,70 € 7,00 € 6 20 Korea Post
Laos 29,70 € 5,50 € 10-15 20 ENTREPRISE DES POSTES LAO
Macau 29,70 € 5,50 € 6 31,5 Macao Post
Macedonia 12,50 € 1,75 € 5-7 30 Macedonian Post & Telecommunications
Malaysia 29,70 € 5,50 € 6-8 30 Pos Malaysia
Maldives 29,70 € 5,50 € 8-10 30 Maldives Post
Mexico 29,70 € 5,50 € 9-14 31,5 Correos de México
Moldova 12,50 € 1,75 € 5-7 20 Posta Moldovei
Monaco 10,30 € 0,50 € 3-4 30 La Poste Monaco
Mongolia 29,70 € 5,50 € 10 30 Mongol Post
Nepal 29,70 € 5,50 € 8-12 20 Nepal Postal Services
New Zealand 35,30 € 13,00 € 8 30 New Zealand Post
Pakistan 29,70 € 5,50 € 7-10 30 Pakistan Post
Panama 35,30 € 7,80 € 6-8 30 Correos de Panamá
Papua New Guinea 29,70 € 5,50 € 7-10 20 Post PNG
Paraguay 35,30 € 7,80 € 8 20 Correo Paraguayo
Peru 35,30 € 7,80 € 7-10 31,5 SERPOST – Servicios Postales del Perú
Philippines 29,70 € 5,50 € 8-10 20 PHLPOST – Philippine Postal Corporation
Qatar 29,70 € 5,50 € 6-8 30 Qatar Post
Republic of Montenegro 12,50 € 1,75 € 4-7 30 Pošta Crne Gore
Saint Kitts and Nevis 35,30 € 7,80 € 8-10 20 St. Kitts & Nevis Postal Services
Saint Lucia 35,30 € 7,80 € 8-10 20 Saint Lucia Postal Service
Saint Vincent and the Grenadines 35,30 € 7,80 € 8-10 20 SVG Postal Corporation
Samoa 35,30 € 7,80 € 10-15 30 Samoa Post
Saudi Arabia 29,70 € 5,50 € 6-9 30 Saudi Post
Serbia 12,50 € 1,75 € 4-7 30 PTT Communications "Srbija"
Singapore 29,70 € 6,80 € 3-5 30 SingPost
Solomon Islands 35,30 € 7,80 € 10-15 20 Salomonen Post
Sri Lanka 29,70 € 5,50 € 6-8 30 Sri Lanka Post
Suriname 35,30 € 7,80 € 8-10 20 SURPOST
Syria 25,30 € 2,60 € 6-8 30 Syrian Post
Taiwan 29,70 € 7,00 € 15-20 20 Taiwan Post
Thailand 29,70 € 5,50 € 6-8 30 Thailand Post
Tonga 35,30 € 7,80 € 10-15 20 Tonga Post
Trinidad and Tobago 35,30 € 7,80 € 8-10 20 Trinidad and Tobago Postal Corporation
Turkey 25,30 € 2,60 € 3-9 30 Turkey Post
Ukraine 12,50 € 1,75 € 8-10 30 Rosan
United Arab Emirates 29,70 € 5,50 € 6-8 31,5 Emirates Post
United States of America 29,70 € 7,85 € 15 31,5 United States Postal Service
Uruguay 35,30 € 7,80 € 7-10 30 Correo Uruguayo
Vanuatu 35,30 € 7,80 € 10-15 25 Vanuatu Post
Vietnam 29,70 € 5,50 € 8-10 31,5 VNPT – Vietnam Posts and
Telecommunications Group
Yemen 29,70 € 5,50 € 10-15 30 Yemen Post

*We do not ship to the islands of Spain and DOM-TOM.